January Product Updates: Check-In & Compliance Enhancements

🚀 Rapid Check-In

Checking in dogs just got faster. Staff can now use the QR Code scanner to check in dogs continuously, without stopping between scans. The system will only pause if a pet does not have an active pass, allowing your team to keep lines moving during peak hours.

What’s new:

• Continuous scanning workflow

• Automatic validation and check-in of active passes

• Replaces the previous one-at-a-time check-in experience

✍️ Signature Capture for Terms & Conditions

More flexibility for compliance and record-keeping. You can now capture a customer’s signature when accepting Terms & Conditions. Within Pass Setup, simply choose Signature instead of Checkbox to activate signature capture. Once signed, the customer automatically receives a link to their signed record for their own records.

What’s new:

• Signature capture option for Terms & Conditions

• Automatic delivery of a link to the signed record

• Supports stronger compliance and audit trails

🔍 Scan from Universal Search

Built from your feedback. For teams that prefer to review a customer or pet record before check-in, we’ve added a scan option directly to the universal search bar. Scanning a QR code opens the pet’s record, where you’ll now find a quick link under Actions to jump to the check-in page.

What’s new:

• QR code scan from the universal search bar

• Direct access to the pet’s record

• One-click link to check-in from the Actions menu