Blog

While client-driven feature development will remain a priority, our overarching theme for 2026 is Zero-Touch Transactions. BarkPass already streamlines many staff workflows, but there are still moments that require manual intervention. In 2026, we’re focused on eliminating those touchpoints through smart automation, freeing staff to focus on higher-value work and improving the overall customer experience.

How Parks and Recreation leaders can use the "Third Place" concept to combat loneliness

Over the past year, I’ve had the privilege of spending time with professionals across a wide spectrum of roles: animal control officers, shelter administrators, city clerks, parks leaders, dog park ambassadors, veterinarians, licensing teams, IT departments, and pet-tech innovators who are pushing progressive change forward. Each offered a unique lens, yet all shared a common goal: creating communities where pets are safe, supported, and welcome.